Privacy Policy

Privacy Policy of 3X ENGINEERING

At 3X ENGINEERING, we are committed to protecting the privacy of your personal information. This privacy policy describes how we collect, use, disclose, and protect your data when you visit our website www.3xeng.com or make purchases on our e-commerce platform. By using our site, you agree to the practices described in this policy.

Collection of Personal Information

We may collect certain personal information about you when you interact with our website or make purchases on our e-commerce platform. The personal information we may collect includes, but is not limited to:

  • Your name
  • Your email address
  • Your company, if applicable
  • Your mailing address
  • Your phone number
  • Payment information (e.g., credit card details) when making purchases Browsing information, such as your IP address, the type of browser you use, and the pages you have visited on our site.

Use of Personal Information

We use the collected personal information for the following purposes:

  • Providing,
  • operating,
  • and improving our website and e-commerce services.
  • Processing orders and payments made on our platform. Sending you important information about your order, updates on our products and services, and marketing communications if you have provided consent to receive them.
  • Responding to your customer support and assistance requests.
  • Analyzing site usage trends to improve our content and presentation.

Disclosure to Third Parties

We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. However, we may disclose your personal information in the following circumstances: To our third-party service providers, such as payment processors, shipping services, and IT service providers, to facilitate the operations of our site and e-commerce. If required by law, in response to an investigation, court order, or legal process. If necessary to protect our rights, safety, or the rights and safety of our users.

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance the user experience and collect information about site usage. You can learn more about our use of cookies by consulting our cookie policy.

Consent

By using our website and providing your personal information, you consent to the collection, use, and disclosure of your data in accordance with this privacy policy. We commit to only using your personal data provided during a purchase, service usage, or request for the purposes of processing that purchase, service, or request (e.g., order confirmation or tracking, appointment confirmation, response to a request, etc.), as well as for gathering your feedback and reviews on our services and products. You can choose to receive our newsletters and communications offering personalized offers and services, as well as updates from 3X ENGINEERING. We will send these suggestions only with your explicit consent. You can manage your communication preferences at any time by managing your preferences in your account on www.3xeng.com or by clicking the unsubscribe link at the bottom of any of our emails.

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our privacy practices. The changes will be posted on this page with a new effective date. If you have any questions regarding this privacy policy or wish to exercise your rights concerning data protection, please contact us at the following email address: info@3xeng.com.

Note: Additional information related to comments and account creation When visitors leave comments on the site, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your name will appear next to it. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. Upon login, we will also set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen option cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed. Who we share your data with: If you request a password reset, your IP address will be included in the reset email. How long we retain your data: If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and modify this information. Your rights regarding your data: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data that you have provided. You can also ask us to erase any personal data we hold about you. This does not include data that we are obliged to keep for administrative, legal or security purposes. Where we send your data: Visitor comments may be checked by an automated spam detection service.